Careers at Wests Group Macarthur
Wests Group Macarthur represents Wests League Club, Wests Tennis Club, Country Club Camden Valley and Lakeside Golf Club Camden. However, the Clubs are not just simply great entertainment venues to visit but are also Macarthur’s preferred employer in the Club Industry. Wests Group Macarthur can open the door to a range of exciting career paths for mature aged applicants, university students, back to work parents or people who purely want a change in career.
Our people at Wests drive our business, they know attention to detail and creating a memorable experience for each and every customer is at the core of what we do. We’ve been in this business for over forty years but we never stand still, there’s always something new around the corner. Wests is a genuinely professional and exciting place to work and we are always looking for those special people with a customer service personality. If you’re one of them we’d love to meet you.
What Makes Us Different
Benefits – We provide many benefits to our employees, including a corporate uniform, discounted meals*, flu vaccinations and free onsite parking.
Employee Wellbeing and Community Engagement – We endeavor to look after the health and well-being of our employees and are continuously looking at strategies to promote a healthy lifestyle. We have a strong sense of unity and are committed to helping the local community. We support our employees who like to get involved in community events to help our local community. We have also partnered with FIT HQ Health & Wellbeing Club in Campbelltown to offer our employees discounted health club memberships.
Staff Stars – We are proud of our people and what they do. We understand it is important to recognise and reward excellence in performance, so we nominate the best ones as our Stars!
The Wests Way – This is how we do things – it’s our culture! We teach you how to do things properly through our on-the-job training, allowing you to express your personality and share our amazing service and products to our valued customers. We like to provide ongoing feedback, support and development opportunities to our team.
Wests@Work – We understand communicating to our team is essential. West@Work is our employee newsletter distributed to all our Clubs.
Wests Core Values
Our values essentially outline our corporate culture and play an important role in our everyday operation; they underpin everything that we do.
Customer Focus – We have a positive attitude towards our customers, by being courteous, professional, reliable, consistent and responsive at all times. We believe that excellent Customer Service is the minimum standard and we work towards creating memorable experiences for our members and guests.
Integrity – We take responsibility for our decisions, actions, and behaviour and act honestly and reliably at all times. This willingness and determination in committing to this value will be driven and achieved through unwavering principles.
Progressive – We challenge our own thoughts and way of doing things in order to provide our members with the best and latest resources. We embrace, support and promote change allowing the organisation to grow and succeed.
Respect – We treat each other, our customers and the Club with respect. Each person along with the work we do is valued and we take pride in the outcome.
Teamwork – We work as a cohesive group ensuring that each staff member’s contribution enhances the rest of the team to create a positive and enjoyable work environment.
Our Staff Commitment to Wests
- To be well presented.
- Committed to providing excellence in customer service.
- Meet our roster requirements of being available to work during all Club opening hours (weekdays 10am-4am, weekends 9am-6am).
- Have the ingredients for success with lots of passion, a generous helping of ambition, oodles of professionalism and a healthy dose of resilience, all mixed together with a great personality and a large measure of team spirit.
Staff Star Awards Program
The Staff Star Awards Program recognises employees who make a valuable contribution towards the successful running of our club. It is important that we recognise our employees who display a commitment to ‘Service Excellence’ and provide our customer’s a memorable experience when they visit our venues. Employees nominated will be in the running for monthly awards and may have an opportunity to win an amazing annual overseas trip to Las Vegas to recognise their commitment to our Club and our important customers. If you would like to nominate a staff member for the Award, please complete the Staff Star Nomination Form and return to reception.
The Wests Group Board of Directors and Management would like to offer special thanks to our sponsors who allow the Club to reward our staff each year with such a unique and exclusive opportunity.
If you would like to apply for a career at Wests Group Macarthur, please complete the application form below.
Workplace Gender Equality Report
In accordance with the requirements of the Workplace Gender Equality Act 2012 (Act), Western Suburbs League Club (Campbelltown) has lodged its 2016/2017 annual compliance report with the Workplace Gender Equality Agency (Agency). The report is available to view at the Club Reception.